Shipping policy

SHIPPING

1. Processing Times

All orders are processed and prepared for dispatch within 1 to 3 business days following payment confirmation.

2. Delivery Times and Rates

• Standard Shipping: Estimated delivery time is 7 to 12 business days (excluding weekends and holidays).

• Shipping Cost: Completely Free.

3. Coverage and Considerations

• We ship to Spain and throughout the European Union.

• Please make sure to enter a complete and correct delivery address. We are not responsible for delays caused by insufficient or incorrect details.

5. Shipping Issues

If your snuffle mat suffers any damage during transit, please contact us at contact4mailshop@gmail.com within the first 48 hours of receiving the package, attaching photos of both the product and the packaging so we can provide a quick solution.